Call Centre
Thursday, 17 December 2009 23:57 | Written by Dianne Carroll | 
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Our national call centre currently operates 24/7, with the 1300 number. Being able to establish a designated venue, with split shifts to man the call centre is taking the pressure off our counsellors, enabling them to concentrate on the clients.
NSW Government announced $500,000 has been allocated for a NSW 24 Crisis line for the transport industry and Trans-Help has been recommended as the official provider. We are currently awaiting development on this.